About Me

I'm a professional writer with more than fifteen years experience telling a wide variety of stories (and not just to well-meaning traffic officers). My biggest strengths are:

Regardless of whether you're looking for a single press release or an entire website worth of content, I make it my mission to deliver quality, well-crafted writing with both professionalism and good humor.

 

And now, for the resume:

Jill Ward
Grand Rapids, MI
616-570-0252
jill@jill-ward.com

 

PROFESSIONAL PROFILE

Copywriter with a passion for witty words and a background in new media seeks her calling as a creative marketing strategist. Builds trust using an intimate voice that is both clear and compelling. Thrives on blending the technical with the creative. Produces original content cultivated through research, extensive writing experience and a creative imagination.

 

SKILLS PROFILE

Copywriting and editing; well-versed in AP & Chicago style manuals
Public relations and associated media relations
Marketing
Desktop Publishing (InDesign, Quark, Publisher)
Research
Project Management
Web design and site management (Dreamweaver)
Photography

 

EMPLOYMENT HISTORY

HAWORTH

April 2005 – present

Sales Communications Writer, Proposal Studio

Crafts creative, co-branded proposals and campaigns by collaborating with business development executives and sales professionals to win new business. Develops proposals for business opportunities and responds to proposal requests. Researches and writes customized proposal responses. Works closely with senior management to develop responses that convey a unique proposal strategy for the client. Ensures a smooth flow of information and consistent messaging in proposals by proofing, editing and adding unique content to all sections of the proposal as required. Participates in strategy, status and follow-up meetings on proposals.

Additionally, writes and develops sales communications including brochures, websites, presentations and other outward-facing documents used in sales process. Works closely with project manager and art director to make certain the department meets all deadlines, specifications, and production flows.

Provides leadership and consults on marketing projects, internal communications and other publications used within the organization. Edits existing content for clarity, relevancy and engagement.

Member Communications Administrator

Planned, developed and implemented communications campaigns for Haworth members worldwide, using a variety of tools and platforms, including print, video, posters, and meetings for global audiences and tailored for sectors. Provided content for various internal and external communication tools, including executive profiles and profiles of complex company projects and initiatives. Led the implementation of blogs as a communication tool at a $1.4 billion company. Authored two internal blogs; one on-going blog that detailed the major renovation of the corporate headquarters, and the associated environmental and cultural impact. Also authored special event video blog (or vlog) that detailed Haworth’s role at the industry’s largest trade show.

 

ADAC PLASTICS

October 2001-April 2005

Communications Specialist

Wrote, edited, designed and managed the overall publication of both internal and external corporate newsletters and other corporate communications vehicles for a Tier I automotive supplier. Developed content to enhance the employee experience and detailed the continuing growth and development of the company. Ensured communications were printed on time and within budget. Wrote and managed unique content for corporate Intranet. Worked with various internal audiences to develop and update electronic resources and available information. Lead Intranet Oversight Committee meetings. Periodically reviewed effectiveness of communication channels through surveys, focus groups, audits and other means of measurement. Collaborated with graphic designer to develop and implement corporate web site, www.adacplastics.com, via forceful writing and simple design. Advised senior management on technology issues and capabilities.

 

LAMBERT, EDWARDS & ASSOCIATES

May 2000 – September 2001

Public Relations Practitioner

Worked closely on internal, public and financial issues with a variety of clients, including automotive suppliers, dot-coms, non-profits and retailers to determine and meet their communications needs. Drafted press releases, fact sheets, business plans, backgrounders, web site content, newsletters and media pieces. Administered the release of client communications using media contacts, wire services and trade publications. Worked with trade publications to articulate client value. Translated technical information into business applications. Collaborated in a team environment to provide unique content for product launches, IPOs, event management and investor relations.

 

US ARMY, 748TH MILITARY INTELLIGENCE BATTALION

February 1996-March 1997 Kelly Air Force Base, San Antonio, TX

Public Affairs Officer

Provided strategic communications support to the United States Army and Air Force through strategic planning and analysis. Drafted programs and messaging to drive key communication objectives. Responsible for the design, writing, photography, editing, and overall publication of a monthly battalion newsletter. Researched and prepared news releases on Army personnel and activities. Provided content and photography to support and enhance INSCOM information programs.

 

EDUCATION

Bachelor's of Science degree in Advertising & Public Relations Professional Writing minor equivalent, Grand Valley State University, Spring 2001
Currently pursuing a Masters of Professional Writing at Chatham University.

 

OTHER INFORMATION

Awarded two Gold PRoof Awards for Excellence in Public Relations by the West Michigan Public Relations Society of America.
Awarded three national military journalism awards for both writing and design.
Received two Army Commendation Medals for excellence in service in the Armed Forces.
Previously certified with a U.S. Military Top Secret security clearance.

Portfolio and references available upon request.